> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-gr001-flows-limits.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

> Track and manage your MoEngage support tickets using the auto-generated email thread or the My Activities page on the support web portal.

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage-gr001-flows-limits/HmXqfgVzK3cOjl3U/images/moengage_adb020.png?fit=max&auto=format&n=HmXqfgVzK3cOjl3U&q=85&s=efaa432f306123b5f7ea3e6312bb3ca7" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage-gr001-flows-limits/nxjUHJA3aV8vjLAP/images/moengage_eacd74.png?fit=max&auto=format&n=nxjUHJA3aV8vjLAP&q=85&s=ac9779eaeef3ff57d0454facc5119c4c" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage-gr001-flows-limits/GFkkHugKHr_H9XFE/images/moengage_a8131f.png?fit=max&auto=format&n=GFkkHugKHr_H9XFE&q=85&s=5bff2bf3c75aa04c1a7f38655d956643" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage-gr001-flows-limits/v_L-dv27ftPOehEe/images/moengage_2cc3d4.png?fit=max&auto=format&n=v_L-dv27ftPOehEe&q=85&s=b8e2860b9a2ae41504bc85bc2f50efbb" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />