> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-gr001-flows-limits.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the Annotation Text in the HTML Disappear?

> Fix disappearing HTML annotation text in MoEngage email campaigns by switching from the custom HTML editor to the drag-and-drop template editor.

## Problem

The annotation text added in the HTML is not saved on the dashboard; instead, it disappears.

<img src="https://mintcdn.com/moengage-gr001-flows-limits/yw2KBnk1D0iLfzcH/images/moengage_94ca4e.png?fit=max&auto=format&n=yw2KBnk1D0iLfzcH&q=85&s=928e51a8123fcd8dc30165f8b1a4a83e" width="1518" height="478" data-path="images/moengage_94ca4e.png" />

<img src="https://mintcdn.com/moengage-gr001-flows-limits/uiMMNntXH1eQbZiM/images/moengage_55be53.png?fit=max&auto=format&n=uiMMNntXH1eQbZiM&q=85&s=1bd649071e57dd5e38077ff38e153aeb" width="1600" height="469" data-path="images/moengage_55be53.png" />

## Solution

To resolve the issue, you could try using drag and drop editor.