> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-gr001-flows-limits.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Do the Unsubscribed Numbers Remain Unchanged for Total and Unique Occurrences?

> In MoEngage email stats, unsubscribed counts display only total values. Separate total and unique breakdowns apply only to opens, clicks, and conversions.

## Problem

The unsubscribed numbers in the Email campaign stats do not show any difference between the total and unique occurrences.

**<img alt="EO1.png" src="https://mintcdn.com/moengage-gr001-flows-limits/FsGEcC-m0u4Ae1j3/images/moengage_bd0468.png?fit=max&auto=format&n=FsGEcC-m0u4Ae1j3&q=85&s=7b0892adf63b86df0edabe833a495c30" width="1316" height="714" data-path="images/moengage_bd0468.png" />**

## <img alt="EO2.png" src="https://mintcdn.com/moengage-gr001-flows-limits/nxjUHJA3aV8vjLAP/images/moengage_ec82cc.png?fit=max&auto=format&n=nxjUHJA3aV8vjLAP&q=85&s=2322dce1d1b0a0a36c0b9f7eb61542f1" width="1380" height="618" data-path="images/moengage_ec82cc.png" />

## Solution

* Only open, click, and conversion metrics have separate total and unique values.
* Unsubscribed fields and other fields will only display the total value, regardless of whether the metric selected is unique or total.

## Example

The total count of unsubscribed events in behavior analytics for a particular campaign is 1.34K, while the unique count of user behaviors is 1.02K.

<img alt="EO3.png" src="https://mintcdn.com/moengage-gr001-flows-limits/6tRuLwdzxgJFbIMl/images/moengage_8448c7.png?fit=max&auto=format&n=6tRuLwdzxgJFbIMl&q=85&s=ceb84f7eb2558e126ae91bac2ddb42e1" width="1316" height="366" data-path="images/moengage_8448c7.png" />

## <img alt="EO4.png" src="https://mintcdn.com/moengage-gr001-flows-limits/h_F5yTVFHt6Q9i4a/images/moengage_3c76c1.png?fit=max&auto=format&n=h_F5yTVFHt6Q9i4a&q=85&s=3fa51af121c6df9358f2128ae4a32960" width="1314" height="386" data-path="images/moengage_3c76c1.png" />